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Ashley Magee

IT Operations Manager | Information Technology and Services

• Melbourne, Australia

Hi, I'm Ashley Magee and i'm a technology specialist.

Ashley Magee's Bio:

Ashley Magee's Experience:

• IT Operations Manager at ANRIC IT

  January 2016 - Present | Melbourne

  Oversee management of technology direction and strategy for managed service clients, process and quality improvement. Managed IT corporate standards compliance, asset management, project planning and management, budgeting, forecasting and customer relationship management. Key responsibilities; • Drive the Information Management, ensuring the our clients technology platforms, systems, software and equipment are in line with the IT Strategies. • Keep abreast of new trends in technology, strive for continuous improvement and ensure our clients are continually transforming and leading in technology and therefore business effectiveness. • Provide operational business analysis and support services to our clients with the objective of delivering strategic, cost effective and relevant technology solutions. • Implement and monitor the IT Strategy to ensure deliverables and outcomes are achieved. • Ensure that systems, policies and procedures are developed and implemented that enhance best practice and leading edge technology, whilst balancing the strong requirement for IT security and effective data management and integrity. • Manage the overall delivery of IT services as identified and defined in our cleints policies, procedures or service level agreements. • Manage our clients information systems and technology ensuring implementation and maintenance with cost-effective safeguards chosen to adequately reduce the risk of business damage and maximise return of investment. • Promote a high level of accountability across the Information systems Department for the establishment and implementation of business and project plans, such that our clients can be confident that projects will be delivered “on-time and on-budget”, in a standard manner, and at a quality that satisfies clients' requirements.

• IT Infrastructure Manager at CPM Asia Pacific

  February 2004 - January 2016

  Oversee the management of IT infrastructure and support team in designing, building, implementing, managing, supporting and enhancing key technologies. Responsibilities included system and application lifecycle development, data warehousing, business intelligence, customer support and vendor relations. Key responsibilities; • IT infrastructure: Apple and Windows Desktops, Windows Servers, Windows Applications, Linux Servers, Network, Telephony and building facilities. • Managed 1st & 2nd level support desk team, including employee development and performance. • Manage operational costs; conduct short- and long-term financial forecasts for expanded functionality/user base. • Design and implement short- and long-term strategic plans to ensure systems meet existing and future requirements. • Prepare request for proposal (RFP’s), bid proposals, contracts, scope of work reports and other documentation for IT projects and associated efforts.

Ashley Magee's Education:

• Australian Institute of Management

  2013 – 2016
  Graduate Diploma in Management
  Activities: • Leading, Managing & Developing People • Managing Financial Resources • Marketing for Managers • Managing Operational Improvement • Managing, Developing & Implementing Strategy • Economics for Managers • Business Research Methods • Business Decision Making & Analysis

• Australian Institute of Management

  2013 – 2013
  Diploma of Project Management
  Activities: • Manage project scope - obtain project authorisation, develop a scope management plan and manage project scope controls. • Manage project time - determine and implement the project schedule and assess time management outcomes. • Manage project quality - determine quality requirements, implement quality control processes and use review and evaluation to make quality improvements. • Manage project cost - analyse and refine project costs to produce a budget to control project expenditure. • Manage project human resources - plan for human resources, provide training and development and lead the project team. • Manage project information and communication - ensure timely and appropriate collection, and dissemination of information. • Manage project risk - identify, analyse and monitor project risks and assess risk management outcomes. • Manage project integration - integrate and balance project functions to align with strategies and objectives.

• Box Hill Institute Of Technology

  2000 – 2002
  Advanced Diploma of Information Technology
  Activities: • Word-processing Complex Operations • Installing & Managing a GUI • Relationship Database Design • Advanced Spreadsheet Operations • Configuring & Optimising a GUI • System Documentation Methods • PC Systems Hardware Installations • Windows 2000 & Network Essentials • Project Management Techniques • Data Comms Networking • Business Environment • System Development Models • Micro Computing Hardware • 3GL/4GL Programming Concepts

Ashley Magee's Interests & Activities: